Customers Ask: Is Apple Going Rotten?  —  Karma.  Doing the “right thing.”  Thinking different.  Apple’s enlightened approach to building customer loyalty is now famous, generating big headlines every time CEO Steve Jobs takes on Hollywood or the music industry.  Attempts to raise iTunes prices?

Source:   iLounge

Author:   Jeremy Horwitz

Link:   http://ilounge.com/index.php/articles/comments…